POSTAGE COSTS
- Netherlands are €5.95.
- Belgium €7.95
- Germany €8.95.
How quickly will my order be delivered?
After we have received your order before 16:00, we will ship it the same day. This means that we transfer your order to the shipping company PostNL for the Netherlands & Belgium and DPD for Germany the same day. We have no influence on how long they then take to ship. PostNL usually delivers within the Netherlands and Belgium the next working day.
If you ordered during the weekend or on a national holiday, we will ship your order on the next working day.
We have no influence on any delays caused by the shipping company.
My package has been returned to sender, what now?
When we have shipped your order, you will receive a track & trace code. It is your responsibility to keep an eye on the delivery date. Even if you were not present at the time of delivery and your package was taken to a collection point. If you do not pick up the package on time and the carrier returns it to Zola Cosmetics NL, we can resend it for a fee or we will make a refund of the order, minus the previously paid shipping costs.